1. Introduction
Welcome to Lexovian. We operate the website https://www.lexovian.com (the “Site”), where we offer premium smart cameras and security solutions to customers across the United States.
This Privacy Policy explains how Lexovian collects, uses, and protects your personal information when you visit our Site or make a purchase. Your privacy is important to us, and we are committed to providing a secure, transparent, and trustworthy online shopping experience.
2. Information We Collect
When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, referral sources, search terms, and how you interact with the Site. This is referred to as Device Information.
Device Information is collected using technologies such as cookies, log files, web beacons, tags, and pixels. This helps us understand customer behavior, improve our website performance, and ensure a better user experience for smart camera buyers.
When you make or attempt to make a purchase through our Site, we collect information necessary to process your order. This includes your name, billing and shipping address, payment details, email address, and phone number. This is referred to as Order Information.
When this Privacy Policy mentions Personal Information, it includes both Device Information and Order Information.
3. How We Use Your Personal Information
We use Order Information to:
Process and fulfill your smart camera purchases.
Arrange shipping and delivery to your home or business.
Send order confirmations, updates, and product-related information.
Respond to customer service inquiries quickly and effectively.
Detect and prevent fraud, misuse, or security risks.
We may also, where permitted, use your information to send updates about new products, features, or promotions from Lexovian.
We use Device Information to:
Improve and optimize our Site for better navigation and faster load times.
Understand how customers interact with our products and services.
Analyze marketing performance and traffic sources.
Protect our Site from unauthorized access or misuse.
4. Sharing Your Personal Information
Lexovian shares Personal Information only with trusted third-party service providers that help us operate the Site, process payments, or deliver your smart cameras. This includes payment processors, shipping carriers, and analytics providers.
We may also disclose Personal Information to comply with applicable laws, regulations, legal processes, or government requests.
Lexovian does not sell, rent, or trade your personal information to third parties.
5. Your Rights
You have the right to access the personal information we hold about you and request corrections, updates, or deletion where applicable.
U.S. residents may have additional rights under state privacy laws, such as knowing what personal information is collected and requesting its deletion.
Lexovian does not sell personal information.
6. Do Not Track
Our Site does not change its data collection practices in response to “Do Not Track” signals from web browsers.
7. Data Security
We take reasonable precautions and follow industry best practices to protect your Personal Information. All sensitive data, including payment details, is transmitted securely using SSL encryption. Access to personal data is limited to authorized personnel only.
8. Data Retention
We retain Order Information for our records unless you request its deletion, subject to legal and operational requirements.
Device Information may be retained for analytics and site optimization purposes but is anonymized wherever possible.
9. Children’s Privacy
Our Site and products are not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information, please contact us immediately for removal.
10. Links to Other Websites
Our Site may contain links to third-party websites, such as smart home integration platforms or partner retailers. Lexovian is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before sharing your personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or industry practices. Any updates will be posted on this page, and the effective date will be updated accordingly.
12. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us using the details below:
Business Name: Lexovian LLC
Tel: +1 606-864-5598
Email: support@lexovian.com
Address: 114 Childers Dr London KY 40741
Customer Service Hours: Monday–Friday 9AM–5PM EST